Shipping policy

 

Thank you for shopping at SylvanJinx.shop. We are dedicated to providing a smooth and efficient shopping experience. Please review our shipping policy below.

1. Free Shipping We are pleased to offer FREE SHIPPING on all orders across our entire store. No matter the size or value of your order, shipping is on us.

2. Processing Time Orders are typically processed and packed within 1-3 business days after payment confirmation (excluding weekends and holidays).

3. Shipping Time Once shipped, your order is expected to arrive within 7-15 business days within the United States. Please note: Delivery times may be slightly delayed during peak seasons, extreme weather conditions, or unforeseen logistical challenges.

4. Order Tracking Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number to monitor your package's transit status.

5. Shipping Address Please ensure your shipping address is correct and complete. SylvanJinx is not responsible for lost or undelivered packages caused by incorrect address information provided by the customer. If you need to update your address, please contact us within 24 hours of placing your order.

6. Multiple Packages To ensure the safe transport of large outdoor camping furniture, your order may occasionally be shipped in multiple packages. We will notify you via email if this occurs.

7. Contact Us If you have any questions regarding our shipping policy, please feel free to reach out to our customer support team: Email: jsyt16784@gmail.com